Privacy Policy
DDL Insight is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the DDL Insight Web site and governs data collection and usage. By using the DDL Insight website, you consent to the data practices described in this statement.
Collection of your Personal Information
DDL Insight collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. DDL Insight also collects anonymous demographic information, which is not unique to you, such as your postcode, age, gender, preferences, interests and favourites.
There is also information about your computer hardware and software that is automatically collected by DDL Insight. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by DDL Insight for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the DDL Insight Web site.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through DDL Insight public message boards, this information may be collected and used by others. Note: DDL Insight does not read any of your private online communications.
DDL Insight encourages you to review the privacy statements of Web sites you choose to link to from DDL Insight so that you can understand how those Web sites collect, use and share your information. DDL Insight is not responsible for the privacy statements or other content on Web sites outside of the DDL Insight and DDL Insight family of Web sites.
Use of your Personal Information
DDL Insight collects and uses your personal information to operate the DDL Insight Web site and deliver the services you have requested. DDL Insight also uses your personally identifiable information to inform you of other products or services available from DDL Insight and its affiliates. DDL Insight may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
DDL Insight does not sell, rent or lease its customer lists to third parties. DDL Insight may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, DDL Insight may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to DDL Insight, and they are required to maintain the confidentiality of your information.
DDL Insight does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.
DDL Insight keeps track of the Web sites and pages our customers visit within DDL Insight, in order to determine what DDL Insight services are the most popular. This data is used to deliver customized content and advertising within DDL Insight to customers whose behaviour indicates that they are interested in a particular subject area.
DDL Insight Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on DDL Insight or the site; (b) protect and defend the rights or property of DDL Insight; and, (c) act under exigent circumstances to protect the personal safety of users of DDL Insight, or the public.
Market Research and Client Survey Respondents, Our Promise
DDL Insight is committed to protecting the privacy of online survey respondents. We strive to make clear to the respondent the nature and purpose of the research, the way data is collected and stored, and the use of the survey results.
Our surveys are conducted using secure servers and all responses are transferred using secure links. All responses are treated confidentially and are not passed to any third parties outside of the company. The survey results are presented to the client in an aggregated form of charts and graphs. We may, however, ask you for personal information that is normally used for follow-up to the original research. On such occasions, we would expressly state the exact purpose of collecting such information and ask for your explicit permission.
The personal information thereby collected would only be used for the agreed purposes and passed exclusively to the agreed parties. Your participation in our surveys is entirely voluntary. You have the right to demand that all of your response set, or parts of it, be destroyed or deleted, and in such a case we would perform to the best of our ability to meet your request. On most occasions, we reveal the identity of the client that we are conducting research for at the start of the survey. If doing so, however, threatened to affect the responses, or nature of the research, we would only name the client towards the end of the questionnaire.
Log files/IP addresses
DDL Insight do not link IP addresses to personally identifiable information.
Use of Cookies
The DDL Insight Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize DDL Insight pages, or register with DDL Insight site or services, a cookie helps DDL Insight to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same DDL Insight Web site, the information you previously provided can be retrieved, so you can easily use the DDL Insight features that you customised.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the DDL Insight services or Web sites you visit.
Security of your Personal Information
DDL Insight secures your personal information from unauthorized access, use or disclosure. DDL Insight secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure.
Changes to this Statement
DDL Insight will occasionally update this Statement of Privacy to reflect company and customer feedback. DDL Insight encourages you to periodically review this Statement to be informed of how DDL Insight is protecting your information.
Contact Information
DDL Insight welcomes your comments regarding this Statement of Privacy. If you believe that DDL Insight has not adhered to this Statement, please contact DDL Insight at admin@ddlinsight.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.